Difficult People at Work: Action Strategies for Dealing with Challenging Personalities

Toxic people are individuals who poison the working atmosphere, make others ill, and cost companies money. This book helps professionals recognize, protect themselves, and take action against them. It provides information on their characteristics, motives, and strategies for action, with vivid case studies from real-life situations.

Format: Paperback / softback
Length: 146 pages
Publication date: 19 January 2023
Publisher: Springer-Verlag Berlin and Heidelberg GmbH & Co. KG

This comprehensive guide is designed to assist professionals in navigating challenging or even hazardous relationships with colleagues, employees, or superiors. It sheds light on the presence of individuals who poison the workplace environment, causing harm to others and resulting in significant financial losses for their companies. While psychological disorders can often be the underlying cause of such destructive behavior, it is important to note that not all instances of toxicity are rooted in mental illness. This book introduces a collective term for such individuals, known as toxic people, and provides valuable insights and strategies for recognizing, protecting oneself, and taking proactive measures against them.

In addition to providing information on the typical characteristics of toxic people, their motives are explored in depth. Concrete action plans and examples of successful assistance are offered, empowering both those affected and those responsible in companies and organizations to confront and address these issues effectively. A new chapter presents vivid and captivating case studies drawn from real-life situations, further enhancing the practical application of the knowledge presented.

This book is a valuable resource for managers, individuals who are directly impacted, personnel developers, trainers, consultants, and coaches working in companies and organizations. It serves as a comprehensive guide to navigating complex dynamics and fostering a healthy and productive work environment.

The translation of this book from the original German edition, Schwierige Menschen am Arbeitsplat, was undertaken with the assistance of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was conducted primarily to enhance the content, ensuring that the book reads stylistically differently from a conventional translation. Springer Nature is committed to advancing the development of tools and technologies for book production and supporting authors in their endeavors.

Weight: 336g
Dimension: 240 x 168 (mm)
ISBN-13: 9783662653388
Edition number: 1st ed. 2023