ISE Management: Leading & Collaborating in a Competitive World, Thomas Bateman

The 14th edition of Leading and Collaborating in a Competitive World is written from the perspective of a current or future manager and emphasizes six essential performance cost, quality, speed, innovation, service, and sustainability. Throughout the text, the authors remind students that these performance dimensions offer value to customers and competitive advantage to you and your organization. This bottom-line, results-oriented approach is a unique hallmark of this text. Leadership is also a vital theme and includes working collaboratively toward outstanding results. Their mission is to inform, instruct and inspire you to be both a thinker and a doer.